Episode 5

Published on:

18th Oct 2023

Failure as a Path to Innovation and Resilient Outcomes (ft. Christy Harper)

Join us in our latest episode of Safe and Effective, in which we launch our newest segment ‘Let’s Get Real’ - where we drop all filters and stop masking and get real about special and sometimes sensitive topics and issues. 

In our first ever Let’s Get Real segment we talk with Christy Harper, usability expert and co-founder of End-to-End User Research, a usability and research consulting firm in Houston, Texas, about Failure as a Path to Innovation and Resilient Outcomes.

Together, we venture into the often avoided topic of failure (and vulnerability) and how its multifaceted definitions and the perception of such across cultures and individual thinking play a crucial role, not just in device innovation, research, and design and development, but also in our personal and professional lives and growth. We dig deep into how our often limited view and definition of failure (and vulnerability) can sneak into our lives very subtly, but then influence every aspect of it full on. From personal relationships to work relationships, from life aspirations to career ambitions, from innovation to product and medical device research and development, failure and how we define it will nearly always dictate our outcomes.

For a moment we get real, real uncomfortable - we promise it won’t hurt - talking about failure and how our definitions and thinking around it limits not just innovation, but our entire lives. 

Mentioned in this episode:

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Human Factors Cast


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About the Podcast

Safe and Effective
The Medical Human Factors Podcast
If you're interested in staying informed about the latest developments in medical human factors and user experience, then Safe and Effective is the podcast for you. We bring you lessons learned, case studies, and regulatory updates, through our conversations with experts from industry, academia, and government to share their insights and experiences with you. Join us as we explore the world of human factors and its impact on the medical field. Whether you're an industry expert or a novice looking to learn more, Safe and Effective, The Medical Human Factors Podcast is for you.

About your host

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Heidi M

Heidi is the founder and CEO of the medical human factors and usability consultancy HFUX Research, LLC, which specializes in medical device, technology, and combination product research, design, testing, and development. She has a wide-ranging background as a trained pilot, emergency medical technician, software analyst and human factors and usability expert within the (medical) product development industry. Her motivation for the past 20 years has been directed toward enhancing human-product performance by optimizing user interface design, information architecture and user and product workflow, through the application of human factors science and usability practices. She is an active mentor in the HF/UX community and HFES society. She holds patents in GUI design for medical imaging and surgical navigation software systems, a BS in Aeronautics, and a MS in Human Factors and Systems, both from Embry-Riddle Aeronautical University, as well as technical degrees in IT Mgmt. and Emergency Medical Services, from Sacred Heart University and Daytona State College.