Episode 8

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Published on:

22nd Mar 2024

Desperately Seeking: MedDev Human Factors Use Error Classification System (ft. Bert Boquet)

Join us in our latest episode of Safe and Effective, where we welcome back our good friend Dr. Albert Boquet to talk about using an existing framework, such as HFACS, to develop a unified use error classification system and database to add as a tool to the human factors engineering process in the medical device and combination product (development) industry.

In our discussion we shed light on the nuances between not only use errors and their identification and classification, but also how such is a data driven system that requires building on. We get into the complexities of how humans are not engineered, but instead bio-psycho-social systems, and how therefore, their behaviors and actions can not be evaluated using methods and thinking originally derived and intended for engineered systems. We end our discussion with exploring the idea of implementing such a use error classification system, where to start, and how ultimately it could enable an elevated capacity of prioritization and mitigation of risks associated with such and increase device safety and effectiveness overall.

Additionally, we provide a sneak preview of what all we have in store for you during the upcoming Safe and Effective Instagram Live events streamed directly from the HFES 2024 International Symposium on Human Factors and Ergonomics in Health Care in Chicago, Illinois, from March 24-26th, 2024.

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About the Podcast

Safe and Effective
The Medical Human Factors Podcast
If you're interested in staying informed about the latest developments in medical human factors and user experience, then Safe and Effective is the podcast for you. We bring you lessons learned, case studies, and regulatory updates, through our conversations with experts from industry, academia, and government to share their insights and experiences with you. Join us as we explore the world of human factors and its impact on the medical field. Whether you're an industry expert or a novice looking to learn more, Safe and Effective, The Medical Human Factors Podcast is for you.

About your host

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Heidi M

Heidi is the founder and CEO of the medical human factors and usability consultancy HFUX Research, LLC, which specializes in medical device, technology, and combination product research, design, testing, and development. She has a wide-ranging background as a trained pilot, emergency medical technician, software analyst and human factors and usability expert within the (medical) product development industry. Her motivation for the past 20 years has been directed toward enhancing human-product performance by optimizing user interface design, information architecture and user and product workflow, through the application of human factors science and usability practices. She is an active mentor in the HF/UX community and HFES society. She holds patents in GUI design for medical imaging and surgical navigation software systems, a BS in Aeronautics, and a MS in Human Factors and Systems, both from Embry-Riddle Aeronautical University, as well as technical degrees in IT Mgmt. and Emergency Medical Services, from Sacred Heart University and Daytona State College.